Faster Resolutions
Our dedicated claims team work hard to resolve claims quickly and efficiently.
PORTWOOD CLAIMS SUPPORTThe Secret Behind
The Secret Behind
Portwood’s Claims
Claims are handled by our expert team with the care, speed and clarity you deserve.
No call centres. No runaround. Just results.
Real People, Real Support
Speak to UK-based experts who know your policy and your business.
Easy Online Claims
File a claim in minutes through our simple online form or by phone.
Fighting Your Corner
We work for you, not the insurer, to get you the best possible outcome.
CLAIMS, MADE CLEARER
A simpler next step.
Report what happened, check what to send, or see how we’ll help.
Report a claim now
Call us on 01388 607105 or email info@portwood.co.uk — or fill in the form below.
CLAIMS SUPPORT Private upload
Tell us what happened.
Tell us how to reach you. A member of our team will be in touch.
What to send us
Gather as much of the below as you can before calling or emailing. Don’t delay reporting while you collect everything — send what you have first.
- Your policy number — found on your schedule or renewal notice
- Third party details — names, contact details, registration plates
- Date, time and location of the incident
- Witness details — names and contact information
- Description of what happened — as much detail as possible
- Emergency repair receipts — keep all receipts for costs incurred
- Photos and video of all damage, taken as soon as possible
- Any correspondence — letters, emails or notices from third parties
- Crime reference number — for theft, vandalism, or malicious damage
- Your contact details — confirm the best number to reach you on
How it works
A clear route from your first report to the next step with your insurer.
- 01
Report
Submit your claim online or via phone.
- 02
Review
Our team reviews everything, fast and thoroughly.
- 03
Resolve
We will try our best to get the claim resolved with your insurers in the fastest time.